Cancellation & Refund Policy

When you can request an eligible refund:

• Failure of order completion- There are times when our process takes longer to complete or / and is unable to deliver the order, due to certain technical errors. In such cases, the customer is eligible for full refund of the payment.
• Product / services different from as described- If you are able to produce evidence within 24 hours, we will provide you partial / full refund for your payment, depending on how far along the process was.

When you are not eligible for a refund:

• Filing of refund case with PayPal or Credit Card company- You are not eligible for a refund if you have filed a refund case with PayPal or a chargeback case with your Credit Card company, without discussing the underlying issue with our team first.